At NWOW International, we are committed and always believe that
customer service is paramount. For the longest time, NWOW International has
been offering free lifetime service to its customers because we believe that the
customers always come first. We're excited to announce a significant
enhancement to our commitment to customer satisfaction: an extended
warranty that provides an even more convenient and comfortable ride as you
embark on your journey towards a greener, smarter, and more sustainable
future.
At NWOW International, we understand that owning an electric vehicle is
a substantial investment. To provide our customers with utmost confidence in our
products, we are proud to extend the warranty coverage for several significant
major parts, ensuring that your electric vehicle remains dependable for years to
come. The following major components are now covered by an extended
5-year warranty, for the Motor, it is the heart of your electric vehicle, our motors
are built to last, and now they come with an industry-leading 5-year warranty,
guaranteeing their performance and reliability. Then for our Charger for Lead
Acid, the charging system is a vital part of your electric vehicle. Our chargers for
lead acid batteries are now covered by a 5-year warranty, ensuring that you
have the power you need when you need it. As for Frame (Chassis), it is
considered the foundation of the electric vehicle, the frame or chassis, is now
backed by a 5-year warranty. This is a testament to the strength and durability of
our vehicles. Following this, the controller is the one that drives and is the brain
behind the operation of the electric vehicle. It comes with a 5-year warranty, so
you can drive with confidence.
In addition to the extended warranty for major components, we are
pleased to offer enhanced warranty coverage for other important parts of your
electric vehicle such as Accelerator, enjoy a worry free ride with a 3-month
warranty on the accelerator, ensuring its smooth operation during your initial
ownership period. As for Combination Switch and Panel Board, Rear Absorber,
and Saddle Frame, these crucial components are now covered by a 1-month
warranty, providing you with early protection for your electric vehicle.
NWOW International understands that battery performance is essential to
the electric vehicle experience. That's why we have crafted a warranty
program that caters to different battery models. For our Lead Acid Battery
Models (12A-23A, 24A-79A, 80A-140A), the free replacement policy covers the
first 6 months, while free repairs are available from months 7 to 12. We stand by
the quality of our lead acid batteries. On the other hand, for Lithium Battery
Models (13.5A-120A), these frontline lithium batteries, our free replacement
policy covers an entire year, and free repairs are available from months 13 to 24.
This warranty ensures that your lithium battery continues to deliver exceptional
performance throughout its lifespan.
We understand that even the smallest parts matter. We've introduced
rapid warranty coverage for certain elements or parts, for Flaring/Body
Cover/Inner Tube, you can now enjoy 7 days of coverage for these elements,
ensuring swift assistance in case of any unforeseen issues.
At NWOW International, we want your journey in an electric vehicle to be
as smooth and worry-free as possible. Our extended warranty coverage reflects
our dedication to your satisfaction, offering unprecedented protection for your
major components and tailored support for your batteries. This commitment
extends to every NWOW International electric vehicle owner, whether you're
driving through city streets or on the open road. We're here to support you on
your path to a sustainable future.
For more details about our extended warranty coverage, contact your
nearest NWOW Branch or visit our website. Experience the future of mobility with
NWOW International, where innovation and quality are at the heart of
everything we do
